As you know, for the past few weeks, we have been experiencing an unprecedented global crisis with COVID-19. The impact of this crisis is major, and it affects all aspects of our economy, as well as the health of the
most vulnerable among us.
It goes without saying that, at Lavo- KIK Canada, the safety of our employees is at the heart of our concerns and our actions. A series of measures have been put in place to avoid gatherings, maintain a two-metre distance between people, and increase the frequency of hand-washing. Several additional cleaning measures have been implemented and most office staff are working from home.
Since the start of the crisis, there has been a dramatic rise in demand for our products, especially our disinfectant products. We have also been recognized as an essential service by the Québec government. We are continuing to diligently serve our customers through large grocery chains and department stores that directly support the Canadian population. We are also working to make certain products available through a local distributor that will handle special requests from outside our usual distribution channel so that we can supply customers in essential service companies.
In addition, we are collaborating with our supply chain providers who also provision various clients, and face similar challenges to our own.
This historic increase in demand puts a great deal of pressure on our operations. We strive daily to fulfill the requirements of our Québec and Canadian customers, but we are forced to take certain measures in order to meet demand:
• Major reduction in our product line so we can concentrate on disinfectant products and detergent
• Daily changes to the production schedule so we can adapt to the greater demand
• Increase in working hours on the site
We would like to assure you that we are using all the means at our disposal to better serve our customers in spite of these difficult times. Thanks to our employees, we can maintain our operations nationwide, and ensure that you have a supply of household cleaning and disinfectant products. Know that our management team is closely monitoring the situation, and taking all the necessary preventive precautions to preserve public health.
Furthermore, we invite you to visit the respective websites and Facebook pages of our La Parisienne and Hertel brands for consumer tips regarding COVID-19. We will ensure a constant presence, and answer all questions from our consumers.
We thank you for your trust, and kindly ask that you respect government hygiene regulations.